Our Alpha version enforces an advanced break it you buy it policy with three damage tiers; "Normal Wear and Tear" (no action needed), "Light" damages (reduced damage charge), and "Heavy" damages/lost items (full replacement charge). You can view the replacement charge under the "Listing details" of each listing. Please reference our Damage Protocol Policy for more information as needed.

After props are returned to the seller – the seller will submit a prop review form (with opportunities to upload pictures as needed) of any potential damages. This information will be shared with the you if damages are cited. Our team will work with both parties personally to ensure satisfaction in the case of prop damages. You will be charged as applicable for these damages.